FAQs

Got a question? You're in the right place. Here are answers to the things customers ask us most often. If you can't find what you're looking for, please email support@amerivita.co.uk.

Delivery

How long will my order take to arrive?

Orders are dispatched from our UK warehouse within 1–2 business days. Standard delivery (Royal Mail Tracked 48) takes 2–3 working days after dispatch, and Express delivery (Royal Mail Tracked 24) typically arrives the next working day after dispatch.

Is there a free delivery option?

Yes — we offer free standard UK delivery on all orders over £25. Orders under £25 are charged at £3.45 for standard or £4.29 for express.

How can I track my order?

As soon as your parcel leaves our warehouse you'll receive a shipping confirmation email with a tracking link. If you have a customer account, you can also view tracking from your order history.

Our Products

Are your supplements suitable for vegetarians and vegans?

The majority of our gummies and drinks are made with vegetarian and vegan-friendly formulations. Each product page lists the full ingredients and any dietary suitability notes — please check the label before purchase if you have specific dietary requirements.

How should I store my supplements?

Keep all AmeriVita products in a cool, dry place out of direct sunlight, and away from children. Once opened, reseal the pouch or container tightly to keep the contents fresh.

Can I take more than one supplement at the same time?

Most of our products are designed to be taken alongside each other as part of a balanced daily routine. If you're pregnant, breastfeeding, taking prescription medication, or have a medical condition, please consult your GP before starting any new supplement.

How do you make sure your supplements are high quality?

Every AmeriVita product is manufactured in GMP-certified facilities and is independently tested for purity, potency and safety. You can read more on our Quality Promise page.

Orders & Payment

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, Google Pay and Shop Pay at checkout. Your card details are never stored on our servers and all transactions are encrypted.

Do you offer subscriptions?

Subscriptions are coming soon. For now, all products are sold as one-off purchases.

Returns & Support

How do I return an item?

Unopened, unused items can be returned within 14 days of delivery. See our full Returns & Refunds page for the step-by-step process.

How do I contact AmeriVita?

The fastest way to reach us is by email at support@amerivita.co.uk. We aim to respond within one working day, Monday to Friday.