Skip to content

Track Order

Looking for an update on your AmeriVita order? Tracking is built right into your confirmation email — here's how to use it.

1. Find Your Order Status Link

When you place an order, we send two emails to the address you used at checkout:

  • Order confirmation — sent immediately after you order. This contains a unique “View your order” link that takes you to your live order status page.
  • Shipping confirmation — sent the moment your parcel leaves our warehouse. This contains your Royal Mail tracking number and a direct link to track the parcel.

2. Open Your Order Status Page

Click the “View your order” link in either email to open your secure order status page. From there you can see real-time updates on dispatch, tracking, and delivery without needing to log in.

3. Track With Royal Mail

Once your parcel has been dispatched, you can also track it directly on the Royal Mail website using the tracking number from your shipping confirmation email. Tracking typically begins updating within a few hours of the courier scanning your parcel into the network.

Can't Find Your Confirmation Email?

  • Check your spam, junk and promotions folders — confirmation emails sometimes end up there.
  • Make sure you're checking the inbox of the email address used at checkout.
  • Add support@amerivita.co.uk to your safe senders list so future updates land in your inbox.

Need More Help?

If you still can't locate your order or your tracking hasn't updated in more than 3 working days, please email support@amerivita.co.uk with your order number and we'll chase it up with the courier on your behalf.